AVOID THE HAZARDS! – Be extremely careful of the deadly combination of water and electricity. Also be careful of slippery wet carpets and floors. Stay away from Raw sewage backups, which can contain nasty bacteria and can be harmful to your health.
STOP THE SOURCE!– If you have not located the source of water call us immediately and we will guide you through this (It is crucial to know what to do!!)
REMOVE FURNITURE! – Wood furniture will cause stains which cannot be removed. Rust stains from metal are difficult to remove and may be permanent. 95% of water damage jobs are restorable and most of the 5% which aren’t restored, are caused by not doing this. So move furniture that’s even near water or place something under the legs
TAKE IMMEDIATE ACTION! – By calling Professional Carpet And Cleaning Services 24 hours a day 7 days a week. You will always be answered by friendly staff. Our dispatchers will have a water damage expert contact you immediately! Call us now! After you call we are on our way to do a “FREE EVALUATION!!!”
According to the IICRC Standard and Reference Guide for Professional Water Damage Restoration (IICRC S500), there are three categories of water that cause damage in buildings. They are summarized as follows:
Category 1 Water – That which is clean at the releasing source and does not pose a hazard if consumed by humans. Category 1
water may become progressively contaminated as it mixes with soils on or within floor coverings or building assemblies (walls, decking, subflooring). Time and temperature, which promote the growth and amplification of microorganisms in water can cause Category 1 water to degrade. Examples: burst water pipes, failed supply lines on appliances, vertically falling rainwater.
Category 2 Water [or Gray Water] – That which begins with some degree of contamination and could cause sickness or
discomfort if consumed by humans. As with Category 1 water, time and temperature can cause Category 2 water to become progressively more contaminated.
Category 3 Water [or Black Water] – That which is highly contaminated and could cause death or serious illness if consumed by
humans. Examples: sewage, rising flood water from rivers and streams, ground surface water flowing horizontally into homes.